Product Managers, It’s Time to “Hug it Out” With Your Customer Success Team!
Customer Success Managers are having conversations with customers that product managers can only dream about. Here’s the irony. These conversations have absolutely nothing to do with your products but they’re paramount to the success of your products! It’s time to show a little more love to your customer success team!
Join John Mansour, President of Product Management University, for a discussion that will dive into the expanding role of customer success, why it’s happening and why their customer conversations may be more valuable to product management than the conversations you’re already having with those same customers.
The program begins at 8 AM, but you can join as early as 7:30 AM for extra networking if you like!
Once you register, we’ll share details for the Zoom meeting.