4A’s CX Effect+ 2021

How Brands are Breaking Through with Strategic CX

Marketing has evolved dramatically during COVID-19. New creative and strategic powers are needed to deliver value through the entire brand relationship lifecycle.

Customer experience strategy and experience design is converging with brand management and storytelling as a transformation imperative for agencies and brands teams throughout the economy.
CX Effect+ 2021 will bring together agency leaders with the most accomplished and influential thinkers in customer experience to explore the vital role CX plays in building great brands and the evolution of successful and sustainable agency businesses.

Bring your team to CX Effect+!

MEMBERS:
1 ticket for $120
5 can attend for $450
10 can attend for $850

NON-MEMBERS:
1 ticket for $195
5 can attend for $750
10 can attend for $1,120

EVENT CANCELLATION/SUBSTITUTION POLICY

LIVE EVENTS. You may transfer your registration to a colleague at no additional cost, but you must contact us in advance of the event to do so. There will be a $100 cancellation fee on any cancellations received more than 30 days before the event. There is no refund for cancellations received less than 30 days before the event, except that if it is impossible for you to attend as a result of severe weather (e.g. systemic flight cancellations) or similar force majeure event, 4A’s will refund 25% of your registration fee. Substitutions are (almost) always allowed. Substitutions and cancellations should be sent to events@4as.org.

VIRTUAL EVENTS. No refunds will be granted for any cancellations. However, you may transfer your registration to a colleague at no additional cost. Please contact events@4as.org to transfer your registration.

4A’s may in rare instances, and on short notice, need to reschedule or even cancel a program or may need to substitute a speaker; this may be caused, for example, by a force majeure event. We will provide the earliest notice that we are reasonably able to provide under those circumstances. In situations where 4A’s cancels or reschedules a program, we will notify you of any applicable refund terms. Under no circumstances will 4A’s be liable for consequential or indirect damages or for any amount in excess of your registration fee.